Privacy Policy

AJ Carpets Milngavie is dedicated to protecting your privacy. This policy explains how we collect, use, and safeguard the information you provide when interacting with our website. By using this site, you agree to the practices outlined here.

This policy may be updated periodically. Please check this page to stay informed of any changes. The policy is effective from 23/12/2024.

Information We Collect
We may collect the following types of information:

• Your name
• Contact information, such as your phone number
• Demographic details, including postcode and location
• Information related to your preferences and interests
• Data from customer surveys or promotions
• Website usage data, including IP address

How We Use Your Information
The data we collect is used to:

• Maintain internal records
• Improve our products and services
• Send relevant updates, offers, or promotional material
• Conduct market research to better understand customer needs
• Personalise your website experience

If you do not wish to receive promotional materials or marketing communications, you can opt out by contacting us directly at 0141 328 0715.

Data Storage and Retention
Information provided through enquiry forms is retained for up to twelve months unless you have agreed to additional communications. After this period, your information will be securely deleted unless further consent is obtained.

Your Privacy and Security
We are committed to keeping your information secure to safeguard your data and prevent unauthorised access.

Cookies and Website Tracking
Cookies are small text files placed on your device to enhance website functionality. They allow us to:

• Understand website traffic patterns
• Tailor the website to better suit user needs
• Improve your browsing experience

Cookies do not provide access to your computer or personal information, aside from what you choose to share. You can manage cookie settings through your web browser.

External Links
Our website may include links to other websites. Please note that we are not responsible for the privacy practices of external sites. Once you leave our website, you should review the privacy policies of any third-party sites.

Controlling Your Personal Information
If you wish to opt out of marketing communications or make changes to how your personal information is used, please call us at 0141 328 0715. We will respect your preferences and update our records accordingly.

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

If you believe any information we hold about you is incorrect, please contact us, and we will correct it promptly.