FAQs

Your Local Flooring Experts in Milngavie

Do you fit flooring?

We coordinate your flooring fitting by working directly with our trusted subcontractors, handling all the arrangements with you. For transparency, your estimate will clearly state the subcontractor’s service fee, excluding VAT, which must be paid directly to the fitter upon completion.

While we don’t typically move furniture, we can sometimes assist with smaller items, depending on the specific pieces. This service is subject to availability and may incur an additional charge. Please feel free to inquire if you have any questions.

Absolutely! Our free measuring service ensures your flooring will fit perfectly. Book your appointment today and #JustAskAbby for expert advice.
Yes! We specialise in bespoke rugs and runners, tailored to your exact specifications. Visit our store or #JustAskAbby to learn more.

Yes, we have a wide selection of roll stock along with small and large room-size remnants. With a variety of price points and quality levels available, we have options to suit every need and budget.

Absolutely! Our subcontracted fitters can certainly help with that. They offer an old flooring cut-up service. During an initial survey, we’ll confirm if it’s possible and advise you of the fitter’s charge.

We encourage you to use our free sample service to aid in your decision-making. Please return them clean and in their original condition within a few days, allowing other customers to use them. Please note that samples are intended as a guide, and minor shade variations may exist.

We carry a wide range of trusted brands, including Abingdon, Associated Weavers, Alternative Flooring, Balta, Cormar, Crucial Trading, Fells, Furlongs, Hugh Mackay, Kersaint Cobb, Kingsmead, Manx Tomkinson, Westex, Tarkett, Polyflor, Victoria, and many more – #JustAskAbby

That’s what we’re here for! Visit us in-store or give us a call, and #JustAskAbby for expert, tailored advice.

Yes, we can offer waste disposal service for your old flooring and new installation debris, including offcuts, for an additional fee. If you prefer to manage waste independently, you’ll be responsible for all waste removal.

Since offcuts are your property, we typically don’t automatically remove them. Customers find it handy to keep these offcuts, which can be valuable for future repairs or making custom rugs.

Keeping and repurposing these offcuts is a great way to reduce waste and help the environment!

We can, however, dispose of them upon request for an additional cost.

Underlay plays a significant role in your carpet’s comfort and lifespan. We recommend using our high-quality underlay, which comes from trusted suppliers. If your underlay is worn out, it can make your carpet feel less comfortable and affect your manufacturer’s warranty. A fresh underlay means better support, longer-lasting quality, and a cosier feel underfoot!